Our approach
Being a responsible business has always been important to us. Doing the right thing is at the core of our strategy and how we operate across the business. So much so, it is embedded within our corporate purpose, mission, vision and values.
Our purpose
We exist to shape and support pension schemes and other institutions that provide long term financial security to people, for the benefit of society.
Our mission
We strive to be leaders in consulting and administration with brilliant people and leading technology enabling pension schemes, insurers and other financial institutions to deliver better outcomes for their members and policyholders. Our ambition is to be the best employer in our market, recognising that our people are at the heart of what we do and are critical to our future success.
Our vision
We will constantly challenge the status quo to drive better outcomes for members and policyholders, offering our people exciting and rewarding careers.
Our sustainability approach ensures we are a responsible business, working with our clients, communities and colleagues to build a better future.
Our practices are reflected in our membership of the FTSE4Good Index, and Business in the Community – the Prince’s Responsible Business Network.
Responsible Business
To operate to a high standard of corporate governance across all our activities.
Employees
To create a supportive environment, one in which all our people can thrive, belong and progress in their careers.
Clients and Members
To help clients and pension scheme members achieve better outcomes by providing sustainable solutions and advice.
Communities
To have a positive impact wherever we operate through community engagement, volunteering, charitable giving and responsible supply chain management.
Our approach to sustainability
To ensure we incorporate market best practice at all times and that we meet the needs and expectations of all our stakeholders, our approach to sustainability is constantly evolving. So, whenever we achieve any of our goals, we’ll set ourselves more targets and then get to work to deliver these too.
Our sustainability approach is a journey, one that will continue to evolve.